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Regional Federal Credit Union
Crown Point, IN | Full Time
$30k-37k (estimate)
11 Months Ago
Regional Federal Credit Union
Crown Point, IN | Full Time
$35k-43k (estimate)
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Regional Federal Credit Union
Crown Point, IN | Full Time
$35k-43k (estimate)
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Teller Supervisor (FT)
$30k-37k (estimate)
Full Time 11 Months Ago
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Regional Federal Credit Union is Hiring a Teller Supervisor (FT) Near Crown Point, IN

Job Description
REGIONAL federal credit union, a leading provider of banking products and financial services serving Northwest Indiana, is looking for a Teller Supervisor to join our team. We have immediate opening for our new Winfield office.
Responsibilities include:
  • Supervise the activities of the teller operations area by assigning work, answering questions, solving problems, helping with complex transactions and sensitive member relations problems. Explain policies and procedures to members as a communication tool.
  • Work closely with the Director of Training to ensure Team is trained and cross-trained in all phases of their job, the delivery of quality service to members, and accuracy in transactions.
  • Meets or exceeds established referral and sales goals by participating in the monthly incentive program. Responsible for discovering problems, needs, and opportunities by listening for clues in conversations, asking open-ended questions, completing fact-finding follow-ups, researching members’ accounts, and assisting with product promotions.
  • Maintain a highly motivated, well-trained Team.
  • Evaluate the job performance of the teller Team to ensure quality member service and accurate transactions. 
  • Conduct monthly coaching sessions to ensure Team members are achieving success in all stated expectations in support of the credit union’s sales and service culture.
  • Answer telephone inquiries and process financial transactions in a courteous and efficient manner.
  • Maintain a thorough knowledge of applicable regulations, policies, and procedures.
  • Hold monthly Team meetings to discuss goal status, areas of success, product/service updates and to present general information. Encourage the exchange of ideas.
  • Approve member exceptions and authorize service fee refunds to members when deemed necessary.
  • Analyze the workflow on an on-going basis to determine Team requirements.
  • Participate in the hiring and termination of tellers.
  • Open new accounts and process/disburse loan applications in accordance with regulations, policies, and procedures.
  • Conduct duties of credit union IRA administrator.
REGIONAL offers Medical, Dental, and Vision benefits, Paid holidays, PTO (paid time off), participation in monthly sales incentives, 401KRetirement.
Experience Requirements:
  • Minimum 1 year supervisor and/or management experience in a financial industry field.
  • Available to work Monday through Friday 7:45 am to 6:15 pm and Saturday 8 am to 12:15 pm.
  • Minimum 40 hours per week.
  • Punctuality and desire to meet set goals is also required.
  • Physical requirements are the ability to lift at least 15 pounds at times.
Job Type: Full-time.
Pay: Competitive salary commensurate with experience.
Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

Job Summary

JOB TYPE

Full Time

SALARY

$30k-37k (estimate)

POST DATE

05/11/2023

EXPIRATION DATE

05/21/2024

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The job skills required for Teller Supervisor (FT) include Coaching, Problem Solving, Financial Services, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Teller Supervisor (FT). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Teller Supervisor (FT). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Teller Supervisor (FT) positions, which can be used as a reference in future career path planning. As a Teller Supervisor (FT), it can be promoted into senior positions as a Teller Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Teller Supervisor (FT). You can explore the career advancement for a Teller Supervisor (FT) below and select your interested title to get hiring information.

If you are interested in becoming a Teller Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Teller Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Teller Supervisor job description and responsibilities

Supervise the daily functions and activities of the tellers team.

04/25/2022: Augusta, GA

Teller supervisors hire, train and organize a staff.

03/25/2022: Santa Ana, CA

Supervised Teller staff on day to day operations activities.

03/03/2022: Longview, TX

Wrote teller schedules and provided training and development.

03/29/2022: Middlesex, NJ

Promotes and maintains excellent level of customer service from all tellers.

04/25/2022: Winston Salem, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Teller Supervisor jobs

Only need a high school diploma to get hired.

02/11/2022: San Francisco, CA

Demonstrate a management mindset.

05/08/2022: Norwich, CT

A minimum two years prior teller supervisor experience required.

02/15/2022: Portsmouth, NH

Demonstrated ability to execute on all teller-related duties.

04/04/2022: Pascagoula, MS

2 or more year’s teller experience required, previous supervisory experience preferred.

03/27/2022: Lancaster, PA

Step 3: View the best colleges and universities for Teller Supervisor.

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